The resource platform I'm trying to access is down. What can I do?
Answer
If a platform is down, please report the issue using this form so we can investigate.
Additionally, you can visit the System Status tool to check for scheduled maintenance periods and known issues.
Many eResources providers have a dedicated page to report these types of issues:
- EBSCO: https://status.ebsco.com/
- Ex Libris (Alma and Primo VE catalog): http://status.exlibrisgroup.com/
- Gale: https://support.gale.com/status/
- OCLC (FirstSearch and WorldCat): https://oclc.service-now.com/status
- ProQuest: https://status.proquest.com/
